
Articles about the wonders of AI chatbots tend to end with a wedding or a funeral. A year or two ago, before I grasped what a chatbot was, I read about a man who married his chatbot. This confused me: did it have a corporeal form? And then I read a melancholy piece about a competent, successful woman who committed suicide after discussing her depression with a chatbot. Her mournful family said they had seen no signs of depression.
And then they blamed the chatbot.
I was befuddled. I barely knew what a chatbot was, so I wanted to blame it, too. But the level of hysteria in the U.S. has been over-the-top this century, and the American impulse for drama and melodrama is insatiable. The bot had advised the woman to see a therapist. Nonetheless, the family sued the AI company, claiming that the bot SHOULD HAVE REPORTED HER DEPRESSION TO THE AUTHORITIES.
This seems unhinged to me: It’s like asking the Chatty Cathy doll to say something more complicated than, “May I have a cookie?” As the commercial said, “Pull the string, and she’ll say a lot of different things!”
Dysfunctional family vs. AI: there are days when I’d love to have a chat-thingy-bot, but I have too many electronic devices already to take things to the next level. In offices, like it or not, people are urged to use chatbots. According to a PEW Research Center survey, “half of U.S. adults say the increased use of AI in daily life makes them feel more concerned than excited… Just 10% say they are more excited than concerned. Another 38% say they are equally concerned and excited.”
AI seems particularly harmful at the college level, where students are turning in AI-generated papers without conscience. They do not experience the thrill of doing their own research and organizing a cogent thesis. And today I was disturbed to read that The Commonwealth Short Story Prize in the UK was awarded to a short story that turned out to be AI-generated. The judges, the readers, and the editors of Granta, who published the story, are devastated.
In an ad on TV, a chatbot on a phone tells a young person that he/she can tell it anything. “Anything?” the person says. And since that’s how it’s advertised, as a confidante and friend, it’s not surprising that the results can be devastating.



















